On average, the savings potential in the area of company-wide cross-sectional functions of less developed global business service organizations is up to 60%.
Organizations need to develop strategies to ensure their operations in crisis situations, enable virtual work, and push the boundaries of their ability to innovate. Many GBS organizations are promoting hybrid working models and forward-thinking GBS organizations are at the forefront of adopting innovative technologies. They are using analytics to create superior user experiences and insights into the stakeholder community (customers, suppliers, external parties, management and employees) while continuously improving efficiency. As more and more GBS organizations drive business growth and become strategic partners, Global Business Services is increasingly adopting methods for advanced financial planning and analysis or scenario modeling, for example.