We support you in all value-adding process chains

Aviation & Aerospace

The aviation and aerospace industries are experiencing changes in the value chain between the OEM and suppliers. In addition, fundamental changes are also emerging in technology and structures: new materials and system concepts, as well as the topic of energy efficiency demands excellent development and production. The service providers in the sector, such as airlines, ground operations and airports, are facing different challenges. For example, distinctive and innovative product differentiation to exceed customer expectations, while consistently simplifying and accelerating processes.


UNITY supports its customers in the aviation and aerospace industries with these changes. We provide them with support in all value-adding process chains: product development, marketing, sales and service, and order processing. We drive their operational excellence and innovative performance. Our customers benefit from our industry expertise, our implementation strength and our efficient project and process management.

Consulting Services for Aviation & Aerospace

Project Stories Aviation & Aerospace

Setting a foundation for future-oriented innovation management

Scenarios for Strategy Development and Innovation Planning

In order to secure and further expand its leading role in the aviation industry for the future, Lufthansa and UNITY conducted a group-wide foresight process. Alternative future scenarios were developed through the year 2030 for each of the four business segments: Aviation (consisting of Lufthansa Passage, SWISS, Austrian Airlines, Eurowings and Brussels Airlines), Catering (LSG Sky Chefs), Logistics (Lufthansa Cargo) as well as Bonus Programs (Miles & More). Based on this, future business opportunities, areas of risk and customer needs were identified for each individual business segment and they were used to derive six to ten strategic innovation fields. In the projects, Lufthansa benefited from the use of the scenario technique which is a systematic methodology that is used to predict future developments. This set the foundation for future-oriented strategy development and innovation planning. Then in phase 2, ideas were generated in a structured manner and systematic qualification processes for disruptive and highly promising ideas were established. UNITY supported the innovation process from creating business cases to developing decision gates. Some of the ideas have now been fully implemented and successfully introduced to the market. Moreover, the culture of innovation was further promoted and a uniform understanding of relevant framework conditions for the future was created across all business segments.

“Thinking in terms of alternatives and taking action based on scenarios makes it possible to recognize and tackle tomorrow‘s challenges now. Together with UNITY, we were able to achieve this for four business segments and we have set a solid foundation for our future innovation work in the Group.”

Doria Krüger

Senior Director Future Innovation Strategy

Lufthansa Group

Your Contacts

Ahmed Aglan

Managing Director at UNITY Egypt Ltd.

Hamburg, Germany
Contact us

Maximilian Straube

Senior Manager

Hamburg, Germany
Contact us

Michael Wolf

Partner, Business Area Lead

Hamburg, Germany
Contact us

Your contacts for the Aviation & Aerospace Industry

Michael Wolf

Partner, Business Area Lead

Hamburg, Germany
Contact us

Ahmed Aglan

Managing Director at UNITY Egypt Ltd.

Hamburg, Germany
Contact us